Privacy Policy

Information We Collect

• We collect only what’s necessary to provide secure and personalized lottery services:
• Identity & Eligibility
  Full name, date of birth, and Alberta residency details to verify you’re 18+ and eligible to play.
• Contact Details
  Email, phone number, and Alberta mailing address for confirmations and support.
• Transaction History
  Ticket selections and payment records—handled by PCI-compliant partners. We never store full card numbers.
• Technical Data
  IP address, device type, and usage patterns to enhance security and user experience.

How We Use Your Information

• How We Use Your Information
• Process ticket orders and deliver draw results.
• Verify age and Alberta residency as required by law.
• Protect against fraud and maintain platform security.
• Send service updates and responsible gaming resources (with your consent).

Information Sharing

• We do not sell your data. Limited sharing occurs only with:
• Official lottery providers for ticket fulfillment.
• Secure payment processors adhering to PCI standards.
• When required by Canadian or Alberta law.

Your Rights

• You have the right to:
• Access, update, or correct your personal information.
• Withdraw marketing consent at any time.
• Request deletion of inactive accounts.
• Port your data to another service.

Security & Retention

• All data is encrypted and stored on Canadian servers.
• Employee access is restricted and regularly audited.
• Transaction records are retained for 7 years as required by law; inactive accounts are deleted after 24 months.

Relationship between the website owner and the licensee

The website albertalottoplay.com is owned and operated by CARILINORO MARKET LTD as the authorized marketing agency of Curling Alberta of Canada, the exclusive licensee of the lottery under Raffle Licence #745573, issued on March 9, 2025 and valid for the event from from March 9, 2025 to MARCH 8, 2026. Alberta Lotto Play Canada Inc. operates independently of the licensee and uses the Curling Alberta brand and logos exclusively for marketing and promotional purposes in compliance with Canadian gambling regulations. Personal data collected through the website is processed by Alberta Lotto Play Canada Inc. as the data controller and may be disclosed to Curling Alberta of Canada only to the extent strictly necessary to fulfill legal and contractual obligations related to the management and promotion of the lottery event. Gambling is strictly prohibited for individuals under the age of 18. Participants must comply with all applicable laws and acknowledge that they are of legal gambling age in their jurisdiction. For responsible gambling resources, please call 1-800-461-0140 or visit aidejeu.ca

Privacy Officer

10123 100 Street NW, Edmonton, Alberta T5J 0N6
Email: privacy@albertalottoplay.com
Phone: +1 (825) 612-7890